The bank, which has maintained a significant Phoenix presence for 20 years, made the move in April, according to the daily. The relocation followed roughly two months after corporate parent USAA merged the bank with its Las Vegas-based credit card operation.
A spokesman for USAA — which provides insurance and financial services, to military personnel, veterans and their families — said the relocation won't change services to members. He also said the bank isn't relocating workers to Phoenix.
“This is an administrative change and will not impact the banking products or services that we offer to members,” spokesman Roger Wildermuth told the Express-News. “USAA remains committed to providing exceptional service and a full suite of products with competitive rates.”
While the company downplayed the effect on employees, USAA Federal Savings bank has jettisoned jobs in recent rounds of enterprise-wide layoffs.
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