Wikimedia Commons / Luismt94
AT&T officials said they're working to fix its network outage, but as many as 60,000 customers were still reporting problems as of 11 a.m. Thursday.
Although the Dallas-based company said it's made progress restoring service, more than 60,000 U.S. customers are still reporting problems as of press time, according to tracking website Downdetector. Nearly 3,000 Verizon and around 1,500 T-Mobile customers also reported service problems at that time.
Even though lack of wireless access makes it hard to post on social media, no shortage of San Antonio AT&T customers shared their frustration via X, the social media platform previously known as Twitter.
“50% of my job is interviewing people on the phone and checking email from the field,” San Antonio Report reporter Issac Windes tweeted. “Prolonged cell service outages make that… very hard.”
Alamo City sports podcaster Mike Jimenez tweeted that the outage dumped him back in the “Stone Age,” while Axios San Antonio reporter Maddy Mendoza shared a meme about the outage turning people into clowns at they try to communicate.~50% of my job is interviewing people on the phone and checking email from the field. Prolonged cell service outages make that… very hard 🙄 🙄 🙄
— Isaac Windes 🌊 (@isaacdwindes) February 22, 2024
This AT&T outage got me in the stone age this morning…
— Mike Jiménez (@MJAcquiredTaste) February 22, 2024
Despite AT&T's assurance that it's fixing the problem, U.S. Rep. Greg Casar, a Democrat whose district includes parts of San Antonio and Austin, criticized the telecommunications giant for a lack of transparency about the network problems.Me: Call me when you’re ready to be picked up
— Maddy Skye (@MaddySkye) February 22, 2024
Mom: OK
Us with our AT&T phones: pic.twitter.com/J2bWLruHuz
“I am (very personally) aware of the major AT&T outages in Texas and across the U.S.,” Casar tweeted. “We are pushing AT&T to be more transparent about what’s happening and when this will be resolved — ASAP.”
Some scientists speculate the outage stems from a pair of intense solar flares that occurred Wednesday afternoon and Thursday morning. Indeed, a similar flare affected AT&T’s landlines in 1972.I am (very personally) aware of the major @ATT outages in Texas and across the U.S. We are pushing AT&T to be more transparent about what’s happening and when this will be resolved— ASAP.
— Greg Casar (@GregCasar) February 22, 2024
Other experts hypothesize the outage is the result of a SIM card database registry issue.
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