City Guide 2013
Published: February 28, 2013
San Antonio was recently ranked #3 on Forbes' list of New Tech Hot Spots. One of the main companies leading the advance is Rackspace Hosting, founded by three Trinity University alumni in 1998 as a web hosting company that provided more than just hardware. "Fanatical support" for customers separates this local business from the competition.
Culture drives Rackspace's employee environment. They strive to create a work environment as highly regarded as their customer service. From creating an in-office "Harlem Shake" video to employee blogs, they encourage workers to enjoy their job. Gone are the days of the suit, tie, and cubicle — Rackspace is employing a new breed. The SA company compares itself to the online shoe store Zappos as a company cultivating the passions and goals of each employee.
Rackspace is not just a local name; they have offices throughout the US, and three in the UK, China, and the Netherlands. They are listed as number 34 on Fortune's 100 Best Companies to Work For, a list they have made for five of the last six years. Speaking of Fortune, 40 percent of Fortune 100 companies are clients of Rackspace. But success isn't just measured through numbers. Employees and customers alike are eager to give glowing reviews of the young company, whose Facebook page is peppered with accolades from satisfied clients.
Constant growth has allowed Rackspace to consistently have job openings in their San Antonio office. To fill the positions with local talent, they were awarded a 2.5 million dollar grant in early February to help train new employees in partnership with Alamo Colleges. Rackspace has, over just a few years, demonstrated that our fair city can also compete in the fast lane. — Joshua Pedrick